Terms of Service
Welcome to VeyaLoop
These Terms of Service describe the conditions for using the VeyaLoop website and purchasing our products. By shopping on our website, you agree to the terms applicable to your order, subject to mandatory consumer protection law.
Products and Sizing
VeyaLoop sells fashion accessories and related products. We strive to provide accurate photos, descriptions, available variants and size information. Colors can vary slightly due to lighting and display settings. Review product details carefully and contact us before placing an order if you need size or product clarification.
Orders, Pricing and Payment
Our store prices are displayed in US dollars unless otherwise indicated. Payment options, applicable shipping charges and any taxes charged by us are shown during checkout. If an order cannot be fulfilled due to stock availability or a material listing error, we will contact you and provide an appropriate resolution or refund as required by law.
Processing and Delivery
Orders are typically dispatched within 1–3 days. We use multiple fulfillment methods, and delivery times vary by destination. The United States typically takes 7–12 days after dispatch. See our Shipping Policy for rates, shipping destinations and customs information.
Returns and Refunds
Eligible unused and unworn items may be returned by requesting a return within 30 days of delivery, subject to the eligibility and return instructions in our Return & Refund Policy. Buyers are responsible for return shipping for voluntary returns. Damaged, defective or incorrectly supplied items are handled separately in accordance with our policy and applicable consumer law. Please read the full policy before placing an order.
Privacy and Third Parties
Personal information is handled in accordance with our Privacy Policy. Shopify, payment processors, logistics providers and other third parties involved in fulfillment may apply their own terms and privacy notices.
Website Use
Do not misuse the site, interfere with website security or use its content unlawfully. Images, brand materials and original product content are provided for legitimate shopping purposes and may not be commercially reused without appropriate authorization.
Changes and Customer Support
We may update these terms over time. Changes will not eliminate mandatory rights relating to previous purchases. For questions, please contact luolingkang1204@gmail.com.